Menu
We comply with applicable privacy protection laws and regulations and take appropriate security measures to protect user data from unauthorized access,use, or disclosure.
Sensitive user data is anonymized or de-identified.
Data transmission processes utilize RSA encryption and SSL Pinning security mechanisms.
Transactions are verified using various methods, including payment passwords, biometric authentication, one-time passwords, etc.
We implement a comprehensive range of security measures for electronic wallets to protect user funds and minimize potential fraud and risks.
Users are required to undergo identity verification (eKYC) and set up two-factor authentication (2FA) to ensure that only authorized users can access and
use the electronic wallet.
Real-time monitoring and analysis of transaction activities to detect abnormal or suspicious transaction patterns.
Setting transaction limits and thresholds to control the maximum amount and frequency of individual transactions.
Self-Service Account Freezing
In the event of a lost phone or suspected account theft, users can immediately suspend all functions of the electronic wallet, including payments and
transfers, by utilizing the account freezing feature. To lift the freeze, users must contact the customer service hotline at +66 02 002 1008 or send an email to
info@acuthai.com
